Accessibility

Divider Line

AODA – Statement of Commitment to Accessibility

November 2017

Linwell Gardens is committed to providing a barrier-free environment for all stakeholders including our customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. We respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005). Specifically, we are committed to upholding requirements under the Customer Service Standard, the Integrated Accessibility Standards Regulation and any other regulations that will be required for our organization under the AODA.

To ensure we are meeting accessibility compliance Linwell Gardens has created a Multi-Year Plan which include steps such as incorporating policies, procedures, and training for employees. Below are specific commitments we are making to ensure we increase accessibility in our organization:

At Linwell Gardens we believe we have an important responsibility for ensuring a safe, dignified, and welcoming environment for everyone.

MULTI-YEAR ACCESSIBILITY PLAN

Please click here to view our Multi-Year Accessibility Plan.

ACCESSIBLE CUSTOMER SERVICE

Linwell Gardens is committed to providing a barrier-free environment for our customers. The objective of this policy is to ensure we meet the requirements of the Standard and promote its underlying core principles. Please click here to view our Accessible Customer Service Policy.

FEEDBACK PROCEDURE

Linwell Gardens welcomes and appreciates feedback regarding any of our accessibility policies and implementation. Customers can provide feedback verbally (in person or by telephone) or written (hand written, delivered, or email).

Customers can submit feedback to:

Luisa Vanegas
Human Resources

Phone Number: (905) 563-6383 ext.243
Mail: 4760 Lincoln Ave P.O. BOX 241 Beamsville, ON L0R 1B3
Email: luisa@linwellgardens.com

When you provide a formal feedback, you will receive acknowledgement of your feedback, along with any resulting actions based on concerns or complaints that were submitted.

DOCUMENTATION TO BE MADE AVAILABLE

Linwell Gardens will provide upon request documents, or the information contained in documents, required to be provided under the Standard, to a person with a disability in a format that takes the person’s disability into account.

We will strive to meet the needs of individuals with disabilities in a timely and effective manner.

EMPLOYMENT

Linwell Gardens Ltd is committed to providing barrier-free recruitment and selection processes and work environment. We are happy to discuss any need for accommodation and will make every effort to meet those needs in a timely manner. Please advise the Human Resources Department if you require accommodation throughout the recruitment and selection processes and/or within the work environment. Information received in relation to accommodation measures will be addressed confidentially.

For more detailed information on our accessibility documents, policies, and plans, please contact the Human Resources Department by phone: (905) 563-6383 ext.243, or by email: luisa@linwellgardens.com